FAQs

FAQs

In this section, you will find the answers to some of the Frequently Asked Questions that we have had to respond in the past. If your query is not addressed in this section, please do not hesitate to contact us via our website, via email at info@endunamoo.co.za or by telephone at +2711 312 0690.

We will be happy to receive your call and respond accordingly to it – we might even add it on the FAQs below, therefore be on the lookout for any updates.

Is Endunamoo accredited to offer support CTA and ITC Classes?

No. Endunamoo is a private institution that currently offers lecture and tutorial support for candidates that are registered with UNISA for the CTA Level 1 and CTA Level 2 (including the one year CTA programme). We also offer a board course for the candidates that qualify and plan to sit for the SAICA ITC examinations. The support programmes we provide do not require any accreditation from UNISA and/or SAICA.

Where is the Endunamoo campus?

Our campus is at The Link, 676 Gallagher Avenue, Halfway House, Midrand, 1685.

How do I register for any of the programmes offered by Endunamoo?

The registration for all our programmes is via the online platform (www.endunamoo.co.za). The registration forms are available under the ‘REGISTER’ navigation tab.  No manual registrations are accepted.

How do I access the lecture notes, solutions to lecture examples and previous preparatory tests?

All registered candidates are granted exclusive access to the Endunamoo Student Portal upon registration. The portal contains all downloadable pdf versions of the Endunamoo course materials. Once logged into the website, a candidate will be able to see a new navigation tab called ‘RESOURCES’ where all the course materials are saved. In addition to the online access, candidates are provided with printed course materials (where applicable).

Candidates are reminded that all our course materials are copyrighted and therefore distribution of these materials is prohibited.

When are the lectures held?

All our programmes have a separate detailed timetable that is published online. Evening classes are generally held during the week from 18h00 to 21h30. Saturday classes start at 08h00 and finish at 15h00.

How do I get an updated timetable in the instances where it has been updated?

Endunamoo undertakes at all times to ensure that the latest updated timetable is available online. The timetable has a version number to ensure that candidates are aware if they have the latest timetable at all times. Additionally, at the beginning of each and every week, the schedule for that week is sent to all candidates via email and/or sms.

What if I am based in Gauteng and would love to attend the evening lectures but I am concerned that I do not have transport after class, can Endunamoo assist me?

Yes, definitely! Endunamoo Transport is there to assist those very candidates.

What is the difference between a new and a returning candidate?

A new candidate is a candidate registering for the first time with Endunamoo. A returning candidate is a candidate that has previously registered for any of Endunamoo’s various programmes (e.g. ECC, ECRC, ARC, etc.)

Does Endunamoo offer any incentives for referrals?

Yes, definitely. Please refer to the ‘REFERRAL’ tab for more details.

What are the correct email addresses to use if I have registration, payment and/or course content enquiries?

We have two main email addresses that we utilise to efficiently administer candidates’ enquiries and to ensure timely responses are provided and these email addresses are admin@enduamoo.co.za for Endunamoo Admin and accounts@endunamoo.co.za for Endunamoo Accounts. Endunamoo Admin handles general enquiries (such as registration, printing, course materials, student enquiries, bookstore, website, etc.) whilst Endunamoo Accounts handles all enquiries related to candidates’ accounts. We do not encourage or recommend that candidates email the lecturers directly.

I paid the R500 administration fee at the beginning of the year and this was not originally reflected on my invoice. My employer has now settled the account and my account is in credit, am I entitled to a refund of the administration fee?

Yes, you are entitled to a cash refund of the administration fee on request. The refund request needs to be sent to accounts@endunamoo.co.za to action. All refund requests are processed within 72 hours.

I just found out about Endunamoo and although it’s through the year, I would like to register and join the CTA Support Course, is it possible?

Yes, it is possible. The applicable pricing is as follows:

Adding a course in Term 1 – Term 2:

  • 100{1f8d4a3f1222d5a7536f73d3948e4b36417430dab692f4ea3ee6817c812aad5a} tuition fee applicable for either the CTA Support all-inclusive or online package is payable

Adding a course in Term 3:

  • for registration into the CTA Support all-inclusive package, 100{1f8d4a3f1222d5a7536f73d3948e4b36417430dab692f4ea3ee6817c812aad5a} of the tuition fee for online package is payable; and
  • for registration into the CTA Support online package, 75{1f8d4a3f1222d5a7536f73d3948e4b36417430dab692f4ea3ee6817c812aad5a} of the tuition fee for the online package is payable

Add a course in Term 4:

  • for registration into the CTA Support all-inclusive package, 75{1f8d4a3f1222d5a7536f73d3948e4b36417430dab692f4ea3ee6817c812aad5a} of the tuition fee for online package is payable; and
  • for registration into the CTA Support online package, 50{1f8d4a3f1222d5a7536f73d3948e4b36417430dab692f4ea3ee6817c812aad5a} of the tuition fee for the online package is payable

Add a course after Term 4:

  • for registration into the CTA Support all-inclusive or online package, 50{1f8d4a3f1222d5a7536f73d3948e4b36417430dab692f4ea3ee6817c812aad5a} of the tuition fee for online package is payable

All registrations for CTA Support Course entitle the candidates to a complimentary attendance to the CTA Revision Course and CTA Bridging Course at no additional cost.

I had previously taken taken an individual course and/or a combination of courses and now I would like to upgrade by adding more courses to my existing package, what is the process of doing that?

You need to login into your Endunamoo candidate profile and register for the additional courses. Please see above for the applicable pricing.

I am not registered for the FULL CTA SUPPORT but would like to have access to the course materials for the other courses and write all the five preparatory tests as well as attend the test review sessions, is it possible? If so, how do I go about doing that?

Yes, it is definitely possible. In addition to your registration to the CTA Support Course, you need to register for the CTA Revision Course for the respective course(s). Once your registration is confirmed, you will be granted access to the respective course materials. You will also get access to write tests and review sessions accordingly and included in the list of communication relating to the tests. Your access to the videos will be limited to the videos for the review sessions.

Does the registration for CTA Revision Course entitle me to complimentary attendance to the year end revision course?

Yes, provided you have taken the “Test and Examination” package. If you have taken that package, you will be granted access to the four preparatory tests and the preparatory examinations – including lecture materials and videos related to the review sessions. The videos related to the lecture session are not included in the CTA Revision Course.

I initially thought that I needed the CTA Revision Course but I have come to realise that I stand to significantly benefit from the main classes and therefore I am considering upgrading to the mainstream programme. Is it possible and if so, what is the process of achieving that?

Yes, it is definitely possible. You need to login to your Endunamoo profile and add the respective courses that you would like to upgrade. The applicable pricing is as noted above in question 1. Please note that the tuition for the CTA Revision Course will be allowed as credit towards the CTA Support Course registration.

I was an ECC2018 student and now wish to deregister for a specific course (i.e. a downgrade), am I liable to pay any penalties for the downgrade?

If you wish to downgrade, you will forfeit the FULL CTA SUPPORT built in discount. The pricing for the individual courses would apply and in addition there will be a 10{1f8d4a3f1222d5a7536f73d3948e4b36417430dab692f4ea3ee6817c812aad5a} penalty fee on the tuition fee for the course deregistered. No apportionment of fees is allowed.

I was an ECC2018 student and now wish to deregister from Endunamoo altogether, am I liable to pay the balance of the fees?

No, you are not. However, please note that all the services including the online courses will be immediately suspended following your deregistration.

If the deregistration is before 31 March 2018, and (1) you are eligible for a refund and (2) you previously benefitted from our FREE SAICA Handbook offer, there will be a charge of R3 000 for the recovery of the cost of the SAICA Handbooks that were provided to you. In addition to the non-refundable registration fee of R4 500, there will be an administration penalty of R3 600 for each month attended after 31 January 2018. A partial month will be considered a full month and therefore the R3 600 administration penalty will not be apportioned for a partial month.

Any deregistration after 31 March 2018 will not be eligible for a refund.

Does Endunamoo offer online classes?

Yes, we do. All our classes are live recorded and these are made available via our online student platform.

Do I need internet access to benefit from your online?

Yes, you will always need a live internet connection to benefit from our programme.

Can I download videos for viewing at a later time?

No, unfortunately all our videos will require that you be connected to a live internet connection to view them. All our videos are available for streaming only.  However, you may download the lecture materials and print this for your convenience.
 

Q1.1: How do I process the registration?

A: All registrations can be done by clicking this link: https://portal.endunamoo.co.za/register/. Should you encounter any problem, please contact one of our friendly caretakers on the online controller at the contact details available under ‘Contact Us’.

Q1.2: When does the registration open and when does it close?

A: Registration for all our programmes is open throughout the academic year. You may register at any time of the year. You can then access the recording for all the missed classes through student portal.

Q1.3: Your registration form is a bit long; do you require all that information?

A: Yes, we aim to provide a service beyond academic support and for us to do so, we require information that help us to do so, e.g. we require your address to ensure that whenever we need to deliver materials to you, we have the correct address and also should you need transport, we would be able to provide you with an accurate quotation.

Q1.4: Why do you require a minimum amount when I register?

A: We require the registration fee to defray the expenses related to printing and courier of course materials as well as setting up an online user profile.

Q1.5: I have not decided if I would like to be a candidate with Endunamoo; is there are way that I can view the videos prior to finalising my decision?

A: Yes, however you will need to register a user profile on the student portal by providing us with basic information such as names, programme and contact details. Once done, you will be able to view demo videos for the programme in which you are interested.

 

 

Q2.1: After the registration has been processed how do I make the payment?

A: Once the registration has been processed, an invoice is immediately and automatically generated and sent to the email address you used during the registration process. The invoice contains our banking details as well as the email address where proof of payment should be emailed to ensure speedy processing of your registration. Payment can be done either through direct deposit or EFT. Please note that direct deposit incurs charges.

Q2.2: How much are the course fees and what is the payment plan?

A: The course fees for all courses as well as the payment plans are available on the website under the specific programmes.

Q2.3: Are the course fees stipulated on the website and marketing material all-inclusive fees?

A: Yes, the stipulated fees for full support programmes include fees for lectures, assessments (writing, marking and review sessions), tutorials, revision course, supplementary courses, printing for respective course material, refreshments, online programme and administration fees. However, the stipulated fees exclude transport / shuttle after the evening class, shipping for the BCTA programme and international courier fees. Please see the FAQs categories for ‘Courier’ and ‘Transport’ for the specific charges.

Q2.4: I am currently registered for a full programme and I noticed that Endunamoo charges a separate fee for the revision and/or supplementary programme. Do I pay extra fees for these other programmes?

A: No, as a registered candidate you do not pay extra fees for the revision or supplementary course as it is included in the course fee. This policy is however applicable to the respective module for which you are registered, e.g. if you are registered for CTA – MAC48612, this will cover the revision and supplementary programmes for that specific module. You will therefore be charged should you wish to be enrolled into the revision or supplementary programme for another module, say, CTA – FAC48613.

Q2.5: What if I deregister as a candidate with UNISA for whatsoever reason; do I still need to pay Endunamoo or if my Endunamoo account is fully paid up, do I get a refund?

A: Generally, most of our programmes have a portion of the fees that are non-refundable, and also provide for a date by which you are entitled to a refund (subject to stipulated penalties in line with the general payment arrangement). Please visit the fees page for the respective programme to familiarise yourselves with these terms and conditions prior to finalising your registration, and below for additional guidance. If the circumstances that led to your deregistration were extreme and beyond your control, we can enter into concession to roll forward a portion of your fees into the following academic year. A request to have your fees rolled into the following year will depend on various factors, including the timing of deregistration with UNISA, the reason for the deregistration and any other relevant factors.

Q2.5: How much refund do I get if I deregister before the course ends?

A: Generally, all our programmes include a registration fee which, under no circumstances, is refundable. Prospective candidates are therefore strongly encouraged to engage with our support team and the demo videos available prior to registration prior to deciding to enroll into our programmes. Furthermore, some programmes have a general no-refund policy and others have a date by which the refunds could be requested and paid. If the programme provides for a refund, please note that refund would be calculated by taking the full amount paid by the candidate up to date of deregistration less all the payments due as per the standard payment plans for the programme, i.e. based on the gross course fees excluding any discounts to which you were entitled. A part month shall be considered a full month for the purpose of calculating the refund due to the candidate. Please visit the fees page for the respective programme to familiarise yourselves with these terms and conditions.

Q2.6: I have previously benefitted from Endunamoo’s data reimbursement programme and I now wish to deregister for the programme, am I liable to pay back for the benefit accrued to me?

A: Yes, any benefit you received under the data reimbursement programme will become due and payable by yourself. If a refund is due to you upon deregistration, the amount of the refund would be reduced by the recovered of the amount paid to you or credit to you in accordance with the data reimbursement programme.

Q2.7: I have previously benefitted from Endunamoo’s discounted textbooks package and I now wish to deregister for the programme, am I liable to pay back for the benefit accrued to me?

A: Yes, any benefit you received under the discounted textbooks package will become due and payable by yourself. The amount payable would be calculated as the difference between the cost of the textbooks as determined with reference to Takealot’s price list less the amount paid by you when you acquired the books from us. If a refund is due to you upon deregistration, the amount of the refund would be reduced by the resultant difference as calculated above.

Q:2.8: What is the course fee for the ITC June Programme if I am returning candidate?

A: The course fee depends on the programme that you were previously registered with us as well as the number of times you are registering with us. There are three courses fees applicable: 1) If you were registered for the ITC Repeaters Course, the full course fee for the ITC June programme is R1 500. This is applicable to candidates that paid R8 500 for the ITC Repeaters Course 2020. 2) If you were registered for the ITC January Course (ITC Preparatory Course), the tuition fee is R2 500. 3) If you have previously registered for more than a single ITC programme offered by us, then your total fee is R2 500; however, you are required to pay only R1 000 during your registration and throughout the course. If you are successful at the end of the programme, you will be obliged to pay us the balance of R1 500. In the unfortunate case that you are unsuccessful, however, the balance of R1 500 will be written off. This fee structure is only applicable to individual paying candidates (i.e. it excludes donor or company funded candidates).

Q3.1: Is EPC accredited by SAICA?

A: Yes, EPC was accredited by SAICA in April 2020 to offer an APC Professional Programme.

Q3.2: What does the accreditation of EPC mean?

A: The accreditation is an affirmation of the team’s capability to deliver a high-quality professional programme to prospective candidates seeking to sit for the APC. It also grants EPC the right to issue candidates with certificates of eligibility that are valid for three years from issue.

Q3.3: Does the accreditation mean that I can register my BCTA and CTA directly with Endunamoo?

A: No, EPC is only accredited to deliver an APC Professional Programme. The sister company, Endunamoo School of Accounting, is not a SAICA accredited institution but instead only offers support courses to distance learning candidates – therefore candidates are required to first register with a SAICA accredited higher education institution and only register for support courses in the form of lecturing and tutorial programmes. Furthermore, Endunamoo Board Course offers ITC preparatory courses that do not require accreditation from SAICA.

Q3.4: What confidence do I have that EPC will help me develop the professional skills I need for success in the APC?

A: EPC is led by an experienced executive and its professional programme is delivered by a professional team that has successfully delivered BCTA, CTA and ITC programmes over the past five years. In addition, the APC Academic Head has been the external reviewer for the actual APC since its inception in 2014. Furthermore, its professional programme has undergone rigorous assessment by the SAICA Accreditation Review Panel.

Q3.5: Is the APC Professional Programme offered on a face to face or online basis?

A: EPC will offer a fully serviced programme comprising face to face contact sessions at designated campuses in Midrand, Durban and Cape Town (the specific addresses to be advised before the commencement of the programme in April 2020). Any other regions will be supported via the online programme. The online programme is delivered via a combination of live streaming of the scheduled contact sessions, pre-recorded sessions and screencasts. All the videos are accessible via our student portal at portal.endunamoo.co.za.

Q3.6: Where will the formal case study assessments be held?

A: The candidates based in Gauteng, Durban and Cape Town will be required to come to our campus for the formal case study assessment. All other candidates will be provided with detail of the venues at which the formal assessments would be held. The venues selected will be based near the central business district in those regions.

Q3.7: What course materials are provided during the professional programme?

A: It is noteworthy that this is not a technical course but rather a professional programme. Therefore, our approach to course materials is different to what candidates would have experienced during CTA and ITC. The course materials will, as a minimum, include the business writing workshop material, discussion material for each phase, milestone assignments (individual and group) and case-study based assessments.

Q3.8: My employer is paying the EPC fees on my behalf; do I need to pay the non-refundable registration fee?

A: The registration fee is waived if you provide a written confirmation of the employer’s commitment to settle the fees due to EPC. However, the account remains the responsibility of the candidate if, for whatever reason, the employer does not settle the account in full. If the employer settles the account after the candidate has paid the registration fee, the credit due to the candidate will be refunded within 72 hours.

Q3.9: How long does it take for results to be released after each assessment?

A: Based on our enrolment figures and the need to deliver a comprehensive and personalised feedback, we envisage that it would take between two to three weeks to release the results after each milestone assessment.

Q3.10: How do I become eligible to receive a certificate that would allow me to sit for the APC2020?

A: Our professional programme has several milestones that encourages consistent commitment throughout the programme. Prior to awarding a certificate of eligibility, we consider both the submissions of the assessments as well as the quality of those submissions. Resubmissions are strongly encouraged in order to ensure that the objective of the assessment is achieved for each candidate. In addition, the engagement in the mentorship programme would contribute to our evaluation of our candidates’ competence.

Q3.11: Do all the milestone assessments have the same weighting?

A: No, greater weighting is given to the three case study assessments and, as a minimum, candidates need to ensure that they achieve an overall evaluation of “Competent” or “Highly Competent” for two of the three cases. Candidates are reminded that although greater weighting is given to the case studies, these are not the only primary indicators of competence.

Q3.12: What happens if I am enrolled into the Accelerated Professional Course awaiting the ITC June 2020 results, and when the results are released, I find that I am not successful?

A: 75% of the fees paid towards the APC Accelerated Course will be transferred into the ITC Repeaters Course that is offered by Endunamoo Board Course. The balance of the fees (25% of the amount paid to us) will be rolled forward into our APC Professional Programme ahead of APC2021. Unfortunately, we will not allow candidates to complete the course should they not successfully complete their ITC.

Q3.13: What happens if I am found not to have met the level of competence to be awarded a certificate of eligibility by Endunamoo Professional Course. What are my options?

A: We encourage all our candidates that do not meet the level of competence to sit for the APC assessment to enrol into our APC Deferred Course. This course is primarily aimed at providing an extended professional development support ahead of the APC for 2021. This programme will be candidate specific and a development programme will be designed to meet all the areas in which the candidate fell short in terms of the critical skills required for success.

Q4.1: How does the delivery of material work?

A: We deliver all lecture materials to online candidates at any RSA address of their choice at no additional costs.

Q4.2: I am a Face2Face registered candidate and I am unable to attend classes but plan to catch the livestream and online videos, can I rather arrange for the courier of my course materials to my desired address?

A: Certainly. However, we kindly request that you notify your Candidate Caretaking Officer to arrange for the delivery. Kindly note that this request can only be accepted and executed if it is made within the first week following the commencement of the term or programme.

Q4.3: Does Endunamoo deliver course materials a destination beyond the borders of South Africa, e.g. to Zimbabwe or Namibia?

A: Yes, we have reputable and reliable service providers that assist with the courier of materials to international destinations. However, courier to international destinations attract a surcharge of R1 500 in addition to applicable tuition fee. This amount is required in full prior to us delivering the materials.

Furthermore, please note that the courier company we use will further charge you import duties of approximately 10% to 20% of the courier fees depending on the destination upon the delivery of the course materials.

Q4.4: How long does it take to receive the material?

A: If you are within Gauteng delivery happens within 24 hours following confirmation by our courier team, if you are outside Gauteng it takes 2 – 3 working days and if you are outside South Africa it takes about 5 working days. It is important to note these are approximate times based on the service level agreement we have with the external courier companies and there might be delays that are outside our control, e.g. delays at customs clearance.

Q4.5: What do you need from me to ensure an efficient and speedy delivery?

A: Candidates are requested to provide us with a full detailed address in writing. We require both work and residential addresses in case our delivery team is unable to reach you during work hours (and you are comfortable for us to deliver the course materials after hours at your residential address). In addition, we require that you advise of an alternative contact number in case the delivery team is unable to reach you at the time of delivery.

Q4.6: How will I know of the time of the delivery?

A: The delivery team will contact you directly to arrange for delivery. It is your responsibility to advise on a suitable time of delivery as well as the respective address. No delivery will take place until the time and address is confirmed in writing. Changes to these should be communicated at least a day prior to the date of delivery to avoid additional fees being charged to yourself.

Q4.7: The delivery team arrived for delivery during a time when I am unexpected engaged. Will they go back with my course materials should I fail to respond to them immediately?

A: We understand that life and work is rather unpredictable at times and that is the reason we ask for alternative contact numbers in case you are unexpectedly engaged. Our driver is instructed to courteously contact you upon arrival at the confirmed address, contact you three times via the appropriate channels, failure which the driver shall then contact your alternative contact number, and failure which the driver shall wait for 10 minutes at your confirmed address prior to returning with the course materials.

For couriers executed on our behalf by an external service provider, their standard policy with regards to contacting you to arrange for delivery would apply. We request that you keep your phone close to you in order to ensure that you do not miss delivery as they might not be as courteous as our delivery team.

Q4.8: I have missed the delivery of my course materials, what do I do now?

A: Endunamoo shall arrange for another delivery. However, additional delivery request shall attract a fee of R75 for Gauteng residents and R125.00 for all other candidates outside the Gauteng province. Candidates may avoid this fee by arranging to collect the materials from our campus.

Q5.1: How much do you charge for transport?

A: Costs are charged as follows: R2,50 per km when paying after each class or per trip, R2,25 per km when paying weekly or R2,00 per km when paying per term. The transport manager has the final say on pricing.

Q5.2: Is there a minimum charge applicable?

A: The minimum price per trip is R30 regardless of the payment options applicable.

Q5.3: If I take the weekly or term payment option and I miss a class, do I get a credit or refund?

A: Unfortunately, no. No credits or refunds are applicable.

Q5.4: If I take the weekly or term payment option and a class in cancelled, do I get a credit or refund?

A: A credit will be granted to you. This credit can be used to offset a day when we have an unscheduled class or at any future date. However, we regret to advise that no refunds will be applicable.

 

 

Q6.1: Can the online students attend the CTA Revision course?

A: Yes, online candidates are eligible to attend the revision course.

Q6.2: What are the prices for the CTA Revision?

A: The prices for the CTA Revision course can be accessed by clicking here.

Q7.1: Where is Endunamoo located?

A: Our campus is based in Midrand, The Link, 676 Gallagher Avenue, Halfway House. When you are using the GPS search for Endunamoo School of Accounting and it will lead you straight to campus.

Q7.2: How far are you from the public transport?

A: We are conveniently 5-10 minutes’ walk away from Midrand Taxi Rank and 10-15 minutes’ walk away from Midrand Gautrain Station.

Q7.3: Do you have other branches besides in Midrand?

A: Currently we only have one branch, we are hoping to open more soon. In the meantime, our Online classes cater for people from all areas in and outside South Africa.

Q8.1: Are candidates allowed to use the premises to study?

A: Yes, our 24 hours premises are available for use by candidates however students are requested to speak to one of our friendly admins in order to be granted access to the premises.

Q8.2: How long does it take to get a response from the support team?

A: During working hours, we strive to respond to all your queries within 60 minutes (1 hour). After working hours, the response might be delayed.

Q8.3: How long does it take to get a response from the lecturers?

A: Candidates are requested to allow a maximum of 24hours response time on WhatsApp platform and 48hours response time via email.

Q8.4: What time do classes start?

A: For CTA programme, during the week classes are in the evening from 18h00 to 21h30 and a full day session on Saturday from 8 am to 3 pm. For ITC programme, during the week classes are in the evening from 18h00 to 21h30 and full day sessions on weekends from 08h00 to 16h00.

Q8.5: As an Online student can I attend Face2Face classes?

A: Unfortunately, Face2Face classes are exclusive to students on the Face2Face programme only however Online students can livestream lectures and access recorded lecture videos at any time of their convenience. As an online candidate you are eligible to come to campus to write the mock tests or mock examinations for the course registered for.

Q9.1. How do I know that I qualify for the Endunamoo / Thuthuka ITC Programme?

A: It is our understanding that SAICA sent an email to all qualifying candidates on 7 April 2020. In this email, it was stipulated that in order to qualify for the Thuthuka ITC Repeaters Programme, a candidate has to (1) be a South African citizen, (2) be African or Colored; and (3) Achieved a minimum of 150 marks in the ITC January 2020 or passed their UNISA CTA in the January 2020 supplementary examinations. Therefore, all candidates need to evaluate themselves against these requirements to ensure that they qualify prior to enrolling to the Thuthuka ITC Programme offered by Endunamoo.

Q9.2. What are the benefits of qualifying for the Thuthuka ITC Programme?

A: As a qualifying candidate, you are entitled to a discount on our ITC Preparatory Course for the June 2020 examination. You are required to make a contribution of only R1 000 towards the tuition fees and the balance of the tuition fees would be recovered by Endunamoo directly from the Thuthuka Bursary Fund.

Q9.3. How will Endunamoo Board Course confirm that I qualify for Thuthuka ITC Programme?

A: During the registration process, we collect personal information from each candidate. We also request, from the ITC repeating candidates, the SAICA outcome letter as well as the SAICA ID number to verify that the candidate indeed achieved a minimum of 150 marks out of 400 marks in the ITC January 2020 and, for UNISA supplementary candidates, the academic transcript reflecting that the candidate was successful in the January 2020 supplementary examinations. In accordance with our privacy policy, this information is shared with SAICA to confirm your eligibility for the Thuthuka funding. Failure to provide the required information and supporting documentation will result in the immediate suspension of your registration and you will be required to enroll into the appropriate non-Thuthuka ITC Programme.

Q9.4. What if I change my mind about joining the Endunamoo Thuthuka Programme?

A: The R1 000 contribution is considered to be the registration fee in the ITC Preparatory Course. In accordance with the standard terms and conditions, the registration fee is non-refundable at the earlier of the following: 1) access to the online portal is granted and 2) the course material has been delivered or collected. Should the registration be terminated after the first session has been delivered (i.e. after 19 April 2020), Endunamoo shall be entitled to claim the balance of the tuition fees for the ITC Preparatory Course from Thuthuka Bursary Fund against the candidate’s names.

Q9.6. What does the Endunamoo ITC Preparatory Course include?

A: It is designed to meet the needs of first time candidates with regards to transitioning from CTA to ITC as well as the needs for repeating ITC candidates with regards to refreshing the key principles and concepts while helping them understand their mistakes and guiding them through success. Our ITC Preparatory Course includes several elements that work together in order to achieve success for all candidate, namely:

  • Comprehensive lecture programme delivered via both face to face (Midrand) and online
  • Preparatory assessments that simulate the structure of the actual ITC
  • The opportunity to have your ITC January 2020 scripts reviewed
  • A team of caretakers to support you throughout the programme
  • CTA2019 videos covering detailed discussion of critical topics
  • Assessments geared for integrated and critical thinking

The timetable for the programme is accessible via the online portal. Please download to better understand the structure of the programme.

Q9.5. How does the Thuthuka ITC Programme differ from the ITC Preparatory Course offered by Endunamoo Board Course?

A: We are happy to advise that our ITC Preparatory Course was approved by SAICA to be the official programme that will be delivered as part of the Thuthuka ITC Programme. The decision to approve our ITC Preparatory Course in its current nature included: 1) the comprehensive nature of the lecture programme, 2) flexible timetable that accommodates working candidates that are unable to attend full day classes during the week, 3) the rigour behind our assessment processes as delivered in the tutorial as well as preparatory examination programme, 4) our personalised assessment feedback process, and 5) our understanding of the UNISA and ITC assessment process and our ability to bridge the gap. As a result, the ITC Preparatory Course and Thuthuka ITC Programme will be the same programme.

Q9.6. Are there any additional assessments for the Thuthuka ITC Programme above those incorporated into the ITC Preparatory Course?

A: It was initially communicated that the Thuthuka ITC Programme will have additional assessments in the form of tutorials and preparatory examinations. After due consideration and the recent lockdown extension until 30 April 2020, additional assessments in the form of tutorials will no longer be feasible given the constrained time. However, an additional preparatory examination will be held on Tuesday, 19 May 2020 and Wednesday, 20 May 2020 from 08h00 to 17h00 on both days. The review sessions for these additional assessments will be held over four (4) evenings from Monday, 25 May 2020 to Thursday, 28 May 2020. The duration of the review session shall be 3,5 hours from 18h00 to 21h30.

Q9.7. Do I need to take leave days from my employer in order to benefit from the Thuthuka ITC Programme?

A: No, it is not necessary to take leave days to participate in the ITC Preparatory Course or Thuthuka ITC Programme. This is because the programme is structured to benefit the working class, with classes being held in the evenings during the week from 18hoo to 21h30 and over the weekends from 08h00 to 16h00. However, candidates wishing to sit for the additional assessment may need to take leave since it will be during the weekday.

Q9.8. When does the registration close?

A: The registration into the ITC Preparatory Course and Thuthuka ITC Programme closes on Friday, 24 April 2020. No late registrations shall be permitted.

Q9.9. I do not qualify for the Thuthuka ITC Programme but I would like to participate in the additional assessment described in Q9.6. Will there be an additional charge applicable?

A: We strongly believe that the ITC Preparatory Course is comprehensive enough without the additional assessment and we would recommend that all candidates at least commit to the preparatory examination already scheduled as part of the ITC Preparatory Course. However, candidates that will be sitting for ITC June 2020 in their fourth, fifth or final attempt will be allowed to sit for the additional assessment at no additional charge. Any other candidate who would like to sit for the additional assessment will be charged a recovery fee of R500 for stationery and/or marking resources.

Q1: Given that SAICA has postponed the ITC June 2020 from 24 & 25 June 2020 to 18 & 19 November 2020, what are the implications on the Endunamoo’s ITC June Preparatory Course?

A: The currently running ITC Preparatory Course, ITC Repeaters Course, or ITC Thuthuka’s Repeaters Course (‘collectively referred to as the ITC June Preparatory Course’) is suspended effective Friday, 15 May 2020. This means that the existing timetable, the latest having been Version 6 issued on 5 May 2020 is no longer applicable in its entirety – i.e. tutorial submissions have been suspended, lectures have been suspended and assessments have been suspended.

Q2: I was already a registered candidate into the ITC June Preparatory Course, what does the suspension of the existing course mean for me?

A: We are excited to announce that we will be launching a far more comprehensive programme commencing on 1 June 2020 to assist you ahead of the ITC November 2020. The new programme will be called Endunamoo ITC Accelerated Course.

Q3: How is the ITC Accelerated Course structured?

A: The ITC Accelerated Course shall commence on 1 June 2020 and end on 9 November 2020. The programme shall be structured in five phases (i.e. Phase 1 through to Phase 5) as follows:

  1. A release of designated CTA2019 videos on a cumulative basis. The CTA2019 videos that are currently made available will be retracted and released on a phased approach to ensure that various priority topics are given enough attention by both the candidates and the lecturers.
  2. The videos will be supplemented by the delivery of examination technique focused lecture sessions. There will be 2x 3,5 hours evening lecture sessions in each phase, other than for Phase 3 where the discipline ‘Financial Accounting & Reporting’ shall have 3x 3,5 hours evening lecture sessions.
  3. Each phase will conclude with an integrated assessment. Phases 1 and 2 shall have 2x 100 marks integrated tutorials, Phase 3 will have a 1x 400 marks integrated preparatory examination, Phase 4 will have 4x 100 marks integrated tutorial and Phase 5 will have 1x 400 marks integrated preparatory examination.
  4. Each integrated assessment will be marked, and detailed feedback provided to the candidates. Thereafter, a post-assessment guidance will be delivered via a 3,5 hours duration review session.
  5. Prior to the preparatory examination, Phase 5 will take a relook at ITC January 2020 and provided detailed guidance as to how to approach the assessment for revision purposes, and provided a better understanding to those that sat for the assessment and were not successful.
  6. In each phase, we will invite our former candidates to join us and provide motivational conversations. It is always important to share other’s stories of success to assist us in seeing the “opportunity in difficult situations”.
  7. A reality check session for candidates that with overall average below 45% at the end of Phase 3 to evaluate challenges experienced by candidates and evaluate what additional support may be required in Phase 4 and Phase 5.

Q4: When does the registration for the ITC Accelerated Course open and when does it close?

A: The registrations for the ITC Accelerated Course open on Tuesday, 19 May 2020 and shall close on Friday, 29 May 2020. No late registration shall be accepted. It is noteworthy that, in line with traditional e-commerce best practices, Endunamoo subscribes to a two-step registration process via our online student portal, at https://portal.endunamoo.co.za/register/. The first step requires a registration of an online user profile is required in order to access our online resources and the second step requires an enrolment into your desired programme, in this case the “ITC Accelerated Course”.

All existing Thuthuka candidates will be automatically enrolled into ITC Accelerated Course by the end of Tuesday, 19 May 2020. Therefore, a separate registration is NOT REQUIRED by existing Thuthuka candidates.

Q5: I had planned to use the next two weeks working through the videos ahead of 1 June 2020, is it possible that I may be granted access as soon as I register for ITC Accelerated Courses?

A: Unfortunately, this will not be possible. The work that is required in order to prepare our systems for registrations and the phased approach of the ITC Accelerated Course is extensive. To ensure that we deliver an intuitive online environment, easy to navigate and that meets the highest standard of professionalism, it is necessary that we dedicate this period to adequately preparing the course for you.

Q6: I was already enrolled into the ITC June Preparatory Course, am I automatically enrolled into the ITC Accelerated Course?

A: All registrations into the ITC June Preparatory Course, and consequently your profile on MyUniverse Portal, will be suspended effective Friday, 15 May 2020. However, your online candidate profile will still be active as to allow you to log in and separately enrol for the ITC Accelerated Course. Once your enrolment is approved, you will have access to the online ITC Accelerated Course and your MyUniverse profile will be reactivated.

Q7: What do I need to do if I do not have a MyUniverse user profile and do I even need it?

A: All our assessments (tutorial downloads, submissions, marking and feedback) as well as the script review process (scripts upload, review and feedback) are facilitated via MyUniverse Portal. Therefore, it is essential that after your enrolment into the ITC Accelerated Course is approved, you dedicate time to register a profile at https://myuniverse.endunamoo.co.za. If all is in good order, our Online Controller will activate your MyUniverse profile within 12 hours following your registration.

Q8: With regards to the release of the designated videos, will I know in advance which videos will be released at each phase?

A: Yes, on Tuesday, 19 May 2020, the ITC Coordinator will make available a detailed guideline outlining all the topics for each discipline that will be released in each phase throughout the ITC Accelerated Course. The guideline will be available on our portal under the course icon, “ITC Accelerated”.

Q9: I would like to plan for the lecture sessions in advance to ensure optimal benefit from them, will a new timetable be released so that I can accordingly plan for the course?

A: Yes, a new timetable for the ITC Accelerated Course will be released by 11h00 on Monday, 18 May 2020. The timetable will outline the dates for the lecture sessions, the submission dates for the assessments and the respective review sessions. The ITC Coordinator will make available the timetable via social media as well as on our portal under the course icon, “ITC Accelerated”. The new timetable will also be emailed to every candidate enrolled into the course.

Q10: The structure seems to prioritise the integrated assessments, is there any reason for this?

A: Integration thinking is now the order of ITC examination. Candidates are increasingly expected to demonstrate their ability to comprehend and address questions in an integrated scenario (simulating a practical business situation). The questions may integrate topics within a discipline or integrate topics across disciplines. In several engagements with SAICA, the need for ITC candidates to come prepared has emphasised and we considered it appropriate to incorporate these to ensure that candidates are well prepared and geared for ITC success in November 2020.

Q11: When will the integrated tutorials be available for download so that I can attempt them well in advance?

A: To ensure a developmental approach, the integrated tutorials will only be issued at the beginning of each phase. This is to ensure that feedback that you have received from the marking team in a previous phase is incorporated into your study approach and future attempt. The release dates of the tutorials will be clearly outlined in the timetable for the ITC Accelerated Course.

Q12: Is the submission of the integrated tutorials compulsory?

A: This goes without saying. However, in the avoidance of doubt, A BIG YES – all tutorials are compulsorily required for submission. However, it is important to note that submission should not be done as a ‘tick box’ exercise, but diligent and quality attempts shall always be produced. It is important that you adhere to the principles of professional due care in attempting and submitting the integrated tutorials.

Q13: How about the preparatory assessments, are they compulsory as well?

A: A BIG YES to this one as well, along with a copy and paste of the response above.

Q14: Given that the submissions of the integrated tutorial and the sitting of the preparatory assessment are compulsory, then the ITC Accelerated Course looks too demanding for me and I am afraid I would not be able to cope, what are my options?

A: In developing the ITC Accelerated Course, the lecturing team took a careful consideration of the difficulty and integrated nature of the ITC examination. The outcome was that we need to best use the additional time provided to adequately prepare you for ITC November 2020 and ensure that your chances of success are optimised. To that end, a feedback-based approach to the ITC Accelerated Course was considered critical to help you develop the skills and competency required for success – such approach require a great deal of application and working through integrated assessments in a controlled environment – and this is the primary philosophy of the ITC Accelerated Course.

We do agree that the programme will be demanding but the reality is that the ITC examination requires such great deal of commitment, as well as rigorous and innovative preparations. Therefore, we are confident that candidates that diligently commit to this rigorous assessment process will secure success come the release of the ITC examination results in February 2021.

However, we do require candidates to carefully assess their personal and work commitments against the demands of the ITC Accelerated Course. All non-essential commitments should be managed out to dedicate increased focus and time towards the preparations of the ITC November 2020. The decision is even more essential because the fees payable to the programme are non-refundable. The last thing we desire is for candidates to enrol into a course from which they will not be able to benefit.

Q15: Will the ITC January 2020 script review process form part of the ITC Accelerated Course?

A: Yes, they would be – this is one of the value-adding elements to the ITC Accelerated Course. Our discussions with SAICA confirmed that they are working at ensuring that the scripts are released to repeating candidates as soon as practicable. We anticipate that this will be done by end of July 2020 and it would take the Endunamoo Professional Team approximately 4 to 6 weeks to finalise the script review process and return detailed feedback to the candidates enrolled into the programme.

Q16: Is there a deadline to submit my scripts for review?

A: Yes, once SAICA commences the release of the scripts, candidates will be given five (5) working days to submit their requests to SAICA. Thereafter, candidates will be given a maximum of three (3) weeks to submit their scripts via MyUniverse Portal for review. A definite deadline will be issued once SAICA starts releasing the scripts to candidates. If a candidate fails to request their scripts within the five (5) working days period, and thereby fail to submit their scripts to Endunamoo for review by the designated deadline, the request for script review shall be rejected. If the request is rejected, Endunamoo has been released from the obligation to review the script and there shall be no adjustment to the fees. Candidates, whose script requests are legitimately delayed, shall be requested to provide a valid proof in an acceptable form of the timely submission of the script request from SAICA.

Q17: I will be enrolling into the ITC Accelerated Course for the first time, what materials should I expect to receive and how long will it take to receive these?

A: The ITC Accelerated Course material pack includes: 1) Detailed lecture notes and lecture example solutions for each of the four major disciplines. 2) Question banks for each of the four primary disciplines and additional question bank with integrated question questions. The material pack is in printed form and is professional packaged for your collection or delivery.

In terms of delivery timelines, we generally dispatch your material within 24 business hours following receipt of your registration fee. The time of receipt is dependent on our external service provider. Given that we are closing date for registrations into the ITC Accelerated Course is Friday, 29 May 2020 with the last payment date for the registration fee being Monday, 31 May 2020, we are confident that deliveries would be completed by Friday, 4 June 2020. For additional information on the delivery of materials, kindly refer to our frequently asked questions on ‘Delivery of Material’.

Q18: If I was registered for the ITC June Preparatory Course and have already received my material (i.e. lecture notes and question banks), should I expect any new material to be issued and printed as part of the ITC Accelerated Course?

A: Apart from the integrated tutorials and preparatory assessments, no additional material will be issued as part of ITC Accelerated Course. The material issued as part of the ITC June Preparatory Course is the same as that for the ITC Accelerated Course. However, you are more than welcome to make requests (in writing via email) for assistance with the printing out of the integrated tutorials and preparatory assessments, and make your own arrangement to come and collect them from our campus (i.e. self-collection ONLY). You may google ‘Endunamoo School of Accounting’ for our location.

Q19: Apart from the integrated tutorials and preparatory assessments, will new materials be issued as part of the ITC Accelerated Course and should we expect delivery of these additional materials?

A: Yes, additional materials in the form of 1) brief discussion notes for the scheduled lecture sessions may be issued, 2) guidance for the ITC January 2020 review session, and 3) any ad-hoc discussion materials that the lecturer may deem appropriate, will be issued during the ITC Accelerated Course. However, no delivery of the materials will be arranged to the candidates. However, the self-collection and printing requests shall be honoured as outlined in the question above.

Q20: Will the ITC Accelerated Course be adjusted to better incorporate the COVID-19 implications on the businesses as I believe that SAICA would put a great emphasis on this given that it is a current and topical matter.

A: As per the ITC examination guidelines, which are publicly available on the SAICA website, the ITC assessment was set in 2019, prior to the outbreak of COVID-19. This means that the case study scenario and/or questions do not directly deal with COVID-19 implications and therefore this will not be emphasised. However, as a rule and as has have been the case in previous ITC assessments, current economic factors should be considered in business decision making processes (e.g. current inflation environment, economic downturn, etc.). Our engagements with SAICA has always confirmed the same with regards the focus on COVID-19.

Q21: Does that mean that the ITC 2020 examinable pronouncements issued in 2019 are still applicable for the ITC November 2020?  

A: Yes, the examination regulations issued and that were applicable for ITC January 2020 are still applicable. This means that the syllabus content for ITC November 2020 will exactly reflect that for ITC January 2020.

Q22: I am sold and I would like to enrol for the ITC Accelerated Course, but before I do, I need to understand the cost implications. What is the applicable tuition fee for the ITC Accelerated Course?

A: The tuition fee of ITC Accelerated Course shall be offered at a fee of R8 500. This fee is applicable to first time registering candidates (i.e. candidates enrolling with Endunamoo for the very first time regardless of the ITC attempts and that have not enrolled into any of our previous ITC preparatory courses. Candidates that are not part of the Thuthuka Bursary Candidates). Please see next question if you were registered for the ITC June Preparatory Course.

The payment plan available for first time candidates is as follows:

  • R2 500 by 31 May 2020. Earlier payment of the registration is recommended in order to have your profile activated and your material dispatched; and
  • The balance of R6 000 is payable in equal monthly instalments until 31 October 2020, i.e. a monthly payment of R1 200 is required on 30 June 2020, 31 July 2020, 31 August 2020, 30 September 2020 and 31 October 2020.
  • A discount of R500 is applicable if script review for the ITC January 2020 examination is not required.
  • If you choose to settle your fees by 30 June 2020, you shall be entitled to a discount of 5% (a discount of R425), i.e. your total tuition will reduce to R8 075 with script review, or R7 600 without script review.

The fee covers all the online access, the facilitation of the integrated tutorials and preparatory assessments, consultations as well courier of materials within the borders of South Africa. An additional fee applies to international courier.

Please note that no portion of the fees is refundable. Therefore, we encourage you to consider carefully all the structure and requirements of the programme prior to enrolment.

Q23: The fees above do not apply to me since I was previously registered with Endunamoo for the ITC June Preparatory Course, what are the cost implications for enrolling into the ITC Accelerated Course?

A: In our efforts to deliver a highly quality and effective course (which requires the extensive efforts of external contractors and cost commitments with regards to its administration and facilitation of assessments) and an affordable solution to prospective candidates, we have developed a tiered pricing structure for various candidates enrolled into our programme.

For all candidates that were previously enrolled into our ITC June Preparatory Course, your payments and/or credits towards that course will be carried forward and offset the tuition fees for the ITC Accelerated Course.

The following fee structure applies for our various candidates:

  • ITC First Timers (Non-Thuthuka) Candidates: These are the candidates that are not part of the Thuthuka Bursary Fund and that will be sitting for ITC November 2020 as their first attempt – therefore no script review is applicable. The total tuition fee for ITC Accelerated Course is R8 000. Any balance of the tuition fees after considering any payments and/or credits towards the ITC June Preparatory Course will be payable in monthly instalments until 31 October 2020.
  • ITC Repeaters (Non-Thuthuka) Candidates: These are the candidates that are not part of the Thuthuka Bursary Fund, had not enrolled with us in their previous ITC examination attempts and require script review for the ITC January 2020 examinations. The total tuition fee for ITC Accelerated Course is R8 500. Any balance of the tuition fees after considering any payments and/or credits towards the ITC June Preparatory Course, will be payable in monthly instalments until 31 October 2020.
  • ITC January 2020 Repeaters (Non-Thuthuka) Candidates: These are candidates that are not part of the Thuthuka Bursary Fund and that were enrolled with us as part of the ITC January 2020 Preparatory Course. The total tuition fee for ITC Accelerated Course is R5 500. Any balance of the tuition fees after considering any payments and/or credits towards the ITC June Preparatory Course will be payable in monthly instalments until 31 October 2020.
  • ITC2019 Repeaters (Non-Thuthuka) Candidates: These are candidates that are not part of the Thuthuka Bursary Fund and that were enrolled with us as part of the ITC2019 and ITC January 2020 Preparatory Course. The candidates that deferred the ITC January 2020 will also fall into this category. The total tuition fee for ITC Accelerated Course is R4 500: 50% of the tuition fee is payable during the course and the balance of the tuition fee is only payable if the candidate is successful in ITC November 2020. Any balance of the tuition fees after considering any payments and/or credits towards the ITC June Preparatory Course will be payable in monthly instalments until 31 October 2020.
  • Thuthuka Candidates: These are candidates that qualifies for funding in terms of the Thuthuka Bursary Fund (i.e. 1) the candidate is either a Black or Coloured South African Citizen and recently passed their UNISA Supplementary Examination in January 2020, 2) the candidate’s university studies were funded through the Thuthuka Bursary Fund, or 3) the candidate is either a Black or Coloured South African Citizen and achieved a total of 150 marks in the ITC January 2020), these candidates will be automatically registered in the ITC Accelerated Course as agreed with Thuthuka. The proposed fee structure is still being finalised with the Thuthuka Bursary Fund. Endunamoo presented the ITC Accelerated Course to Thuthuka for their consideration. The programme structure was well received as its principles are aligned to skill set required at ITC examination level, and currently we are awaiting Thuthuka’s feedback regarding the approval for additional funding. Communication regarding the outcome of the funding decision will be made by 30 June 2020.

Q24: Given the uncertainty regarding the Thuthuka funding, I am not sure whether I should continue enrol into the ITC Accelerated Course because I do want to be indebted to Endunamoo should the funding not be approved. What should I do?

A: We have reached an understanding with Thuthuka that all Thuthuka candidates may enrol into the ITC Accelerated Course in the interim without any financial contribution towards the course. This means that should the funding outcome be unfavourable, you (the Thuthuka candidate) will have the option to either continue with the ITC Accelerated Course at your own cost (the cost of which will be communicated at a later time), or be enrolled into the ITC Deferred Course at no additional cost. Should you opt to be enrolled into the ITC Deferred Course, you will not be liable for any costs related to the benefit received whilst enrolled into the ITC Accelerated Course. Kindly note that we are working at an accelerated pace with Thuthuka to ensure that this uncertainty is removed as soon as practicable. Communication regarding the outcome of the funding decision will be made by 30 June 2020 and until then the Thuthuka candidates would be treated as fully registered into the ITC Accelerated Course.

Q25: I had already submitted my tutorials that were due in the ITC June Preparatory Course and was looking forward to the marking. Will my submissions be disregarded, or can I expect feedback later?

A: Well done for making time to submit your tutorials, this is the kind of commitment that is required for candidates looking to enrol into the ITC Accelerated Course. Kindly note that the tutorial programme for the integrated tutorials that formed part of the ITC June Preparatory Course has been postponed to Phase 4. This means that your attempt will only be considered for marking during that phase; however, you will be given an opportunity to resubmit a revised attempt given that we believe that over the next couple of months they will be development that will allow you to change your thinking regarding your initial approach.

Q26: I have carefully considered the requirements of the ITC Accelerated Course and I do not believe that I will be able to meet the demanding requirements of the programme OR I have carefully considered the cost implications and I cannot afford to meet the course, what are my options?

A: We understand that the prior commitment or financial challenges may pose a hurdle with regards to enrolment into the ITC Accelerated Course. To accommodate such candidates, we have also developed the ITC Deferred Course that will running as from Monday, 21 September 2020. The ITC Deferred Course will be the continuation of the suspended ITC June Preparatory Course (that was running as from 18 April 2020 until it was suspended on Friday, 8 May 2020). Any amounts paid and/or credit towards the ITC June Preparatory Course will be transferred into the ITC Deferred Course.

Q27: If I choose to opt for the ITC Deferred Course, will I be granted access to the videos?

A: Yes, access to the CTA2019 videos and the videos relating to ITC June Preparatory Course will be provided as from Wednesday, 20 May 2020 through to the resumption of the course in the form of ITC Deferred Course. Access will be restricted to the course materials that were made available as part of the ITC June 2020. For first time registering candidates, no access to the videos will be provided until the commencement of the ITC Deferred Course.

Q28: If I am a new candidate and I wish to register for the ITC Deferred Course, when will I have an opportunity to do so and how much will it be?

A: The registrations for the ITC Deferred Course will open on Tuesday, 1 September 2020 and close on Friday, 25 September 2020. Access to the videos will be granted as from Monday, 21 September 2020. The total tuition including script review for ITC January 2020 is R5 500 while a discounted fee of R5 000 is applicable if script review is not required. A registration fee of 50% of the tuition fee is required prior to being granted access to the online videos and the balance of the tuition fee is due by Saturday, 31 October 2020.

Q29: How will the ITC Deferred Course be structured and how will it be different to the ITC Accelerated Course?

A: The ITC Deferred Course is a 9 weeks course and its structure will mirror the ITC June Preparatory Course. The ITC Deferred Course shall have a lecture and integrated tutorial programme culminate with a preparatory assessment simulating ITC June Preparatory Course. Since the ITC Deferred Course will be running over a shorter period than the ITC Accelerated Course, it will be more akin to the normal ITC program. However, you will still be given access to CTA2019 content to help you refresh stale topics. However, you must demonstrate self-awareness in understanding your strengths and weaknesses in order to make the best use of the materials/videos you need to succeed.

Q30: When can I expect the timetable for the ITC Deferred Course be released so that I can have a better understanding of the course and accordingly plan for it?

A: The new timetable for the ITC Deferred Course will be released by 11h00 on Monday, 18 May 2020. The timetable will outline the dates for the lecture sessions, the submission dates for the assessments and the respective review sessions. The ITC Coordinator will make available the timetable via social media as well as on our portal under the course icon, “ITC Deferred”. The new timetable will also be emailed to every candidate enrolled into the programme.

Q31: Given that ITC has been postponed, how best can I make use of my time to be ready for ITC?

A: There is a difference between being prepared and staying prepared. To that end, it is recommended that you plan your time wisely and follow a structured routine. Do not leave it to remember tomorrow. Be kind to yourself as the preparations for the ITC assessment are demanding and being well-rested may be better than trying to squeeze in extra hours.

In structuring the ITC Accelerated Course and the ITC Deferred Course, the lecturing team carefully considered the effective for our former candidates and therefore recommend that you follow a structure of the courses, including the following guidance:

  • Identify your weaknesses and strengths and plan your time to review the appropriate notes, videos and class examples (theory).
  • After reviewing your theory, it would be advisable to solidify what you have learned by attempting an appropriate question in the question bank.
  • When you are comfortable with your ability to identify and handle a topic on its own, attempt to integrate that topic with the integrated questions.
  • Lastly, there is more value in spending an entire day writing, marking and taking notes on a single 100-mark question than there is in writing 2 or 3 papers per day. Questions are a good way to learn what has not been addressed in classes so extract everything you can in this time.
  • Engage with the lecturing team as much as possible to ensure that you leave no stone unturned.

Q32: There is a possibility that the lockdown regulations may be relaxed over the coming months, will Endunamoo resort to face to face programme for the ITC Accelerated Course and the ITC Deferred Course?

A: Yes, however, we will do so within the regulations published by our Government and taking into consideration the need to prioritise the safety of our candidates, contractors, and employees. We will therefore advise on our approach closer to that time.

Q33: I am based outside the borders of South Africa, will Endunamoo be able to deliver my materials will the lockdown restrictions are still applicable?

A: This will once again be dependent on the regulations published by our Government. Currently (in accordance with Alert Level 4 Lockdown regulations), the study materials are not regarded as essential goods and therefore we cannot secure a permit to export these outside the borders of the country.

Q34: I am based in South Africa, will Endunamoo be able to deliver my materials will the lockdown restrictions are still applicable?

A: This will once again be dependent on the regulations published by our Government and the alert level within our operating environment. To reduce that risk, we will be having a limited registration window to ensure that all the materials are sent out as quickly as possible.

Q35: If the lockdown is extended or the ITC November 2020 is further postponed, will there be any further supported provided?

A: The environment in which we operate is highly uncertain and volatile. Should the lockdown be extended or further restricted, or should the ITC examination be further postponed, we will carefully re-evaluate our options with regards to support that we would be able to economically provide to our candidates. At this stage, and due to its rigorous assessment and feedback processes, we are confident that the ITC Accelerated Course is the most comprehensive programme we can deliver in order to increase the chances of success come ITC examination and we do not foresee the structure of the programme being further enhanced to take into consideration any additional time that may be available should the examination be further postponed.

CONTACT DETAILS

For any enquiries, please direct them to itcaccelerated@endunamoo.co.za

Kindly use the central email to ensure that all queries are appropriately allocated to the respective team members and are responded to in a timely manner.

10.1: I wanted to register for one of the face to face programmes but the selection was not available. How come?

A: Following the lockdown on Friday 27 March 2020, we suspended all registrations to our face to face programmes. During the lockdown, we are only accepting registrations into our ‘online only’ programmes (e.g. CTA Online and BCTA programmes) and courses for which we do not charge a premium for face2face classes (e.g. ITC Preparatory Course).

10.2: Is Endunamoo well positioned to deliver effective online programmes?

A: Over the last three years, we have spent a significant amount of time and resources investing into our online offering – these efforts continue and are further accelerated during the lockdown period in order to ensure that the quality of our offering, and its benefits to our candidates are not compromised. Based on the enrollment figures and positive current and former candidates’ feedback on its effectiveness, we believe that this is now a critical part of our operations and we take it as seriously as we do our face to face programmes.

10.3: How are the programmes facilitated during the lockdown period?

A: None of our programme schedules have been impacted by the lockdown. We still commit to deliver lectures at the scheduled times and submissions are still due at the designated times. The scheduled lectures are facilitated through the globally recognised technology called Zoom. This technology allows our lecturing team to deliver interactive and engaging lectures with our candidates – with candidates able to ask questions and have them answered during the session – in order to meet our promise of an offering with a personal touch. The live sessions are recorded and made available to any candidate that might have missed the session.

10.4: How has Endunamoo accelerated its efforts to deliver effective online programmes?

A: Apart from adopting the Zoom technology, we are launching in a phased approach of a new portal called MyUniverse, which is accessible via https://myuniverse.endunamoo.co.za/. MyUniverse Portal was inspired by the need to create a one stop portal where our candidates, contractors and staff can connect and engage with each other. The portal has been designed with the objective of delivering a unique experience to each candidate through our innovative personalised feedback system in an intuitive environment. On this portal, our candidates are able to, amongst other things, 1) submit ITC and APC scripts for review to our professional team, 2) submit their tutorials and preparatory assessments for marking, 3) receive comprehensive feedback on their assessments, and ITC or APC scripts, 4) manage their studies and 5) engage with their mentors, and with each other (effective 1 May 2020).

In addition to the launch of the MyUniverse portal, we have increased data reimbursement benefit amount for our CTA programme from R250 per month to R689 per month. This was done to provide relief to our candidates who would have otherwise preferred to attend the face to face classes.

10.5: Is there a data reimbursement benefit for any programme other than CTA Programme?

A: We generally do not have a data reimbursement policy for any other programme due to their lower pricing points. However, given the unique circumstances, we would be introducing a data reimbursement benefit for BCTA and ITC programmes effective 17 April 2020.

For BCTA candidates, the benefit is structured as a R100 per month contribution towards new data accounts entered into as from 1 April 2020, a period of two months for semester modules (i.e. a maximum benefit of R200), and a period of four months for annual modules (i.e. a maximum benefit of R400).

For ITC candidates, the benefit is structured as a R199 per month contribution towards new data accounts entered into as from 1 April 2020, a period of two months (i.e. a maximum benefit of R400).

For APC candidates, the benefit is structured as a R199 per month contribution towards new data accounts entered into as from 1 May 2020, a period of four months (i.e. a maximum benefit of R800). The benefit for APC candidates is restricted to unemployed candidates only.

We recommend candidates to consider month to month contracts in order to avoid undue financial commitments post the lockdown period. These are generally available online from these service providers:

10.6: I had understood that the provision of printed materials was an important element of the programme. Will I be able to receive my printed pack during the lockdown?

A: Unfortunately, the South African Government did not designate general printing services as an essential service. Therefore, it means that any attempts to print course materials during the lockdown and have them delivered to our registered candidates will be an illegal activity. In addition, being a devoted corporate citizen, Endunamoo stands by the Government’s efforts to contain and minimise the impact of COVID-19. We are trusting that these efforts would lead to the intended results and we will resume printing effective 1 May 2020.

10.7: How will I continue to benefit from the programme if I do not have access to the printed material?

A: As has always been the case, all our lecture notes as well as solutions to the lecture examples are available, including tutorial questions and preparatory assessments, and their suggested solutions, are available via our online portal. Therefore, we believe that candidates will still be able to benefit from our materials during this period. We understand that studying using soft copies of the course material is difficult, especially if the screen from which the material is accessed is of a small size. However, despite these difficult conditions, we encourage candidates to still commit to their studies.

10.8: As an ITC candidate, I am happy to work with the lecture notes on the online portal. However, I noticed that the question banks which are critical for my studies have not been uploaded, is there any reason for that?

A: The question banks form a critical element of our intellectual property because of the significant efforts and resources invested into their development. The risk in making these available via our online platform is that we cannot control their widespread distribution to non-registered candidates – this will result in them unjustly benefiting without having contributed towards their development. However, given the unprecedented times and in order to demonstrate our commitment to our candidates, we commit to taking the unpreceded step of making selected questions available on our portal. On 17 April 2020 at 11h00, a foundation pack will be released, along with online discussions to support practising of questions up until the expected lockdown uplift date of 30 April 2020. In the unfortunate event that the lockdown is further extended, we will announce additional interventions to support you through the end of the programme.

10.9: On the issue of the lockdown extension, what will happen if the lockdown is further extended and therefore affects the planned examinations?

A: We are committed to supporting you through to the end. This means that, should the need arise, the tuition that you have paid towards any of our programmes will remain a credit until the completion of the programme to which you are enrolled. Online access to the course material and videos, and whatever support we deem necessary at that time, will continue in order to ensure that you are well prepared for any formative assessments and/or professional examinations which the programme was expected to cover. We remain committed as your CA(SA) study partner throughout.

10.10: The uncertainty around the COVID-19 lockdown is too significant, what if I want to forget about my studies and want a refund?

A: Firstly, we would not advise that you forget about your studies, but we strongly encourage you to hold on to your dream. We appreciate that studying under the uncertainty does present unique challenges, but it is important to see the opportunity in the chaos and formulate new study habits, thereby gearing you for success. Secondly, should you be feeling overwhelmed, please be reminded that our team of Caretakers is available for a chat over a ‘virtual coffee’. We remain committed as your CA(SA) study partner throughout.

Lastly, on the issue of refunds, most of our programmes do not offer full refunds – however, please refer to the standard terms and conditions relating to each of our programmes. If unclear, please do not hesitate to email our finance team for further clarification.

10.11: How soon with the face to face classes resume after the lockdown is uplifted?

A: We cannot confirm this information at this point. We will follow any protocol and guidance from the SA Government in that regard. Once clarified, we will then announce the appropriate arrangements with regards to the attendance of the classes.